Veridica Global (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. It also outlines your rights under applicable data protection laws, including the GDPR and CCPA.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and company details.
• Document Information: The content and metadata of documents you submit for processing, which may contain sensitive personal data.
• Payment Information: Credit card details and billing information, processed securely by our third-party payment gateways.
• Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Process your document authentication requests with government authorities.
• Communicate with you regarding your order status, inquiries, and for customer support.
• Process payments and prevent fraudulent transactions.
• Comply with legal obligations and enforce our terms.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Government Agencies & Embassies: As required to process your document authentication requests.
• Service Providers: Third-party vendors who assist us with payment processing, courier services, and IT infrastructure. These vendors are contractually obligated to protect your data.
• Legal Authorities: If required by law, subpoena, or other legal process.

4. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any inaccurate information.
• Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal and contractual retention requirements.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Data Portability: You can request that we transfer your data to another organization.
• Right to Opt-Out (CCPA): You have the right to opt-out of the “sale” of your personal information. As we do not sell data, this right is noted for compliance.

To exercise these rights, please contact us at privacy@veridicaglobal.com.

5. Data Security

We implement robust technical and organizational measures to protect your data. For more details, please review our Data Handling & Security Overview.

6. Cookie Policy

For information on how we use cookies, please see our Cookie Policy.