Welcome to Veridica Global. These Terms of Service (“Terms”) govern your access to and use of the services provided by Veridica Global, including our website, client portal, and all document processing services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms.

1. Description of Services

Veridica Global provides specialized document authentication, apostille, and embassy legalization services. We act as an agent to facilitate the processing of your documents with relevant government agencies and diplomatic missions. We are not a law firm and do not provide legal advice.

2. User Obligations

You agree to provide accurate, complete, and current information as required for the processing of your documents. You are responsible for ensuring the documents submitted are authentic, legally obtained, and suitable for the intended purpose. You warrant that you have the legal authority to submit the documents for processing.

3. Fees, Payments, and Refunds

All fees for our Services are outlined on our website and in specific quotes provided to you. Payments are due in advance of service commencement. For detailed information, please refer to our Payment & Billing Policy and Refund Policy.

4. Processing Times and Disclaimers

Estimated processing times are provided for guidance only. Actual times may vary due to factors beyond our control, such as government agency workloads, holidays, or unforeseen procedural changes. Veridica Global is not liable for delays caused by third-party entities. Please see our Legalization Disclaimer and Service-Level Agreement (SLA) for more details.

5. Limitation of Liability

Our liability is strictly limited to the fees paid for our Services. In no event shall Veridica Global be liable for any indirect, incidental, special, or consequential damages, including loss of profits or opportunities, arising from the use or inability to use our Services, even if advised of the possibility of such damages. We are not responsible for the loss or damage of documents by third-party couriers or government agencies.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Veridica Global or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes arising from these Terms or our Services shall be resolved in the state or federal courts located in Fulton County, Georgia.

8. Amendments

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.